Timesheet analysis can be positively used to help grow Users. It is vital that companies use Resource management in a positive way that benefits the Client, User and Service Provider. Understanding the Service and the Clients needs are therefore paramount.
MONITOR, MEASURE and MANAGE is a Methodology that should be adopted for almost any Service.
Service Baselines can be determined, by knowing the length of time various Activities needs. This helps to maintain Service agreements with clients.
Timesheets can be used to analyse a service, and identify key areas where competency is vital. A Users experience with any service depends on the Users work exposure. Competency across a Service many not be balanced and timesheet analysis can identify areas that needs re-enforcing.
Timesheet analysis can be used to determine key components of a service.
The length of time a User spends on a Service relates to the Users experience and skill. Timesheet analyses can be used positively to hone in on Users that may need more training and mentoring.
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