Timesheets are a valuable tool that allows a Service to be quantified. Customers like to see what they are paying for and its more that meeting deliverables. Rich reporting allows a customers to be presented with reports and analysis that shows the value of a service being rendered.
Many users work way beyond the scope of the Service being rendered. monitoring and measuring the service allows management to compensate users that exceed their deliverables.
User "burn out" is a challenge that the IT industry faces. Reporting helps to identify conditions that could lead to "burn out", thereby enabling management to take corrective steps.
timesheet analysis tracks a Users efficiency by comparing the amount of time they work against output they produce. Timesheet analysis helps spot employees that perform poorly and cost your company money. Used in a positive manner timesheets can identify areas where training is needed.
Approve timesheets and time-off requests.
Employees should be able to request time off and managers should be able to approve or deny the request.
Many customers prefer a Service that is charged by the hour, tracking time precisely is top priority.
Condor360 can be used to track and report of Service, from a team level to a single user.
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